FAQS

PXN V9 Racing Wheel - FAQS

A1: Firstly, search and download the ‘PXN WHEEL’ application from the smartphone’s application store. Allow all permissions requested during the installation process. Connect the steering wheel to the computer, open the application, select the corresponding steering wheel model, click to enter, and then choose to reset the steering wheel.

Next, you can test the functionality of the steering wheel on the computer or the application. If during the testing process, the steering wheel exhibits any abnormalities, please record a brief video demonstrating the issue and send it to us. If the steering wheel functions properly during the test, it may indicate a failure in connecting to the console or a configuration issue in the game settings that is preventing the steering wheel from working correctly.

A2: Troubleshooting Steps for Steering Wheel Disconnection on PS4 (V10 V9)
  1. Replace the data cable connecting the controller and the steering wheel.
  2. Confirm whether the original PS4 controller is being used during operation (Note: Using pirated controllers in testing may cause disconnections).
  3. Low battery levels in the original PS4 controller may lead to disconnections.
  4. In PS4 settings, perform the following: Settings – Power Save Settings – Set the controller power-off time to “Do Not Turn Off.”
  5. On the back of the original PS4 controller, there is a reset hole. Insert a paperclip and hold for about 15 seconds. The controller will disconnect from the PS4 console. Then, use a data cable to reconnect and pair the original controller with the console before connecting it to the steering wheel.
  6. Upgrade the firmware of the original PS4 controller to the latest version on the PS4 console.
  7. After successfully linking the steering wheel to the PS4 console, the light bar on the PS4 controller should be turned off. If the light bar remains on after connecting the steering wheel, please reconnect and try again. Before reconnecting, ensure that the power of the original controller is turned off. Do not use the original controller after initializing, as it may cause disconnections. For V9 steering wheels, ensure the original PS4 controller is turned off before initialization. The light bar on the PS4 controller should be off after successful connecting. After successful connecting, the light bar on the PS4 controller may turn on, but customers should refrain from operating the PS4 controller.

A3: Test the steering wheel for functionality on your computer using the provided testing document. If all commands trigger correctly, proceed to the next step. Tutorial for Testing Racing Simulator: https://tirn1zdc499.feishu.cn/docx/AkQXd8vkhoaUlKx7uV7capwAnIg

  1. Ensure you are using the original Xbox controller when connecting the steering wheel to the Xbox console.
  2. Use a data-transfer-capable cable to connect the Xbox controller to the base of the steering wheel. Try replacing another data cable if necessary.
  3. If the connection is still unsuccessful, remove the batteries from the original Xbox controller. Then, without installing the batteries, connect the original Xbox controller to the steering wheel.

A4: To shift into reverse gear using the shifter in the game, you need to press down the lever and push it into the 6th gear for reverse.

A5: This is because when the V9 steering wheel is connected to the computer, it is in the default X-input mode (controller mode). To use the shifter, you need to press and hold the MODE button on the steering wheel to switch to D-input mode (wheel mode).

A6: First, it’s important to know that the V9 steering wheel on Xbox/PS4 consoles has two modes. These are the Controller Mode (X-input) and the Steering Wheel Mode (D-input). Controller Mode (X-input) is essentially like the original controller, and since the original controller doesn’t have a shifter, the shifter is not supported in Controller Mode. Even if you connect the shifter, it won’t work in games.

Steering Wheel Mode (D-input) supports the shifter functionality, but for the shifter to work, the game needs to support the steering wheel mode. In most games, you may need to manually change the game’s gear system from automatic to manual. Some games, like Horizon, may require additional in-game settings for the shifter to function. Please note that on Xbox/PS4 consoles the Controller Mode has vibration feedback, while the Steering Wheel Mode does not support vibration feedback.

A7: Please note that when on Xbox and PS4, there is no need to press and hold the mode button to switch input modes because the Xbox/PS4 console will automatically recognize the input mode based on whether the shifter is inserted into the steering wheel.

● If you want to use the wheel mode (D-input) to play games, you should insert the shifter into the back of the steering wheel before connecting it to the Xbox/PS4 console. After successfully connecting to the console, the steering wheel’s left and right rotation will not have any response on the console’s main screen. Only when you enter the game will the steering wheel’s rotation be functional.

● For the controller mode (X-input), do not insert the shifter into the back of the steering wheel before connecting it to the Xbox/PS4 console. After connecting to the Xbox/PS4 console, you can rotate the steering wheel left and right on the Xbox/PS4 main screen to make selections. You can use this to determine the current mode of the steering wheel.

● Please note that the wheel mode does not have vibration feedback.

A8: You can first update the steering wheel to the latest firmware and then calibrate the steering wheel. If the issue persists after calibration, it is recommended to contact the seller for a replacement of the pedals.

A9: If both pedals function as brakes, press and hold PROG for five seconds, then press the throttle twice in succession. If both pedals function as the throttle, press and hold PROG for five seconds, then press the brake twice in succession.

A10: Most racing games support the steering wheel, but there are very few games that are not compatible with the steering wheel. The steering wheel has two modes on the computer: x-input mode and d-input mode.

Most games support x-input mode, and you can operate the steering wheel by simply connecting it to the computer and opening the game without any additional steps. Some games only support d-input mode, and the steering wheel defaults to x-input mode when connected to the computer.

To switch to d-input mode, press and hold the mode button for three seconds. Games like Euro Truck Simulator may require additional key settings within the game. Please refer to tutorials on Euro Truck Simulator settings, which can be found on here or YouTube.

A11: Steering Wheel Axis Calibration:

Step 1: Set the steering wheel gear switch to 270 degrees.

Step 2: Simultaneously press the L1, R1, L2, and R2 buttons on the steering wheel; the red indicator light will flash quickly.

Step 3: Turn the steering wheel to the left until it reaches its maximum rotation; the red indicator light will change from rapid to slow flashing. Then, return the steering wheel to the center position.

Step 4: Turn the steering wheel to the right until it reaches its maximum rotation; the red indicator light will change from rapid to slow flashing. Then, return the steering wheel to the center position.

Step 5: Sequentially press the accelerator pedal, brake pedal, and clutch pedal.

Step 6: Press the OPTIONS button; a constant illumination of the indicator light indicates a successful. calibration.

A12: When playing games other than Mario Kart on the Nintendo Switch, you may encounter differences in acceleration and braking settings compared to the default values in Mario Kart. To address this, please follow the programming instructions below:

  1. Long-press the “prog” button for 3 seconds.
  2. Press the acceleration or braking pedal.
  3. Press the corresponding acceleration or braking button in the game.

For more details, please refer to the detailed instructions in the user manual. It’s important to note that this is an issue that cannot be universally accommodated, as in Mario games, “A” is used for acceleration, while in other games, “R2” may be more commonly used. The pedal can only simulate one default acceleration option.

Please Note:While the PXN pedal has linear functionality, it cannot modify game attributes; it can only adapt to the game. Therefore, using the pedal is similar to using the Switch controller, where acceleration is either on or off, regardless of how much you press the pedal.

PXN V10 Racing Wheel - FAQS

A1: Connect the steering wheel to the console and insert the power adapter. The steering wheel will perform a self-rotation and automatic calibration. If the steering wheel is off-center after automatic calibration, manually calibrate it using the following steps:

  1. Hold down the A+B buttons while inserting the USB, then adjust the wheel to the center position.
  2. Next, simultaneously press the “Menu” button (icon with three horizontal lines) and the “View” button (icon with two squares) to save the calibration settings.

A2: Below is the download link for the old firmware program. You can roll back the firmware to version 0.38. Once the calibration is complete, you can then upgrade the firmware to the latest version. https://www.e-pxn.com/support/tools

A3: Download and install the latest firmware for the steering wheel on your computer: https://www.e-pxn.com/support/tools

Afterward, detach the steering wheel from the base, inspect and clean the metal contact points, and reinstall the steering wheel, tightening it securely onto the base. Once completed, you can test the steering wheel or pedal functions on your computer using the instructions outlined here: https://tirn1zdc499.feishu.cn/docx/AkQXd8vkhoaUlKx7uV7capwAnIg

Please note: The PXN RACING computer app currently supports testing only for PXN V12lite steering wheels.

A4: Refer to the “Test on the Smartphone” section in this document:https://tirn1zdc499.feishu.cn/docx/AkQXd8vkhoaUlKx7uV7capwAnIg. When connecting the app, there is no need to pair the steering wheel in the Bluetooth list. Simply open the app and search for the steering wheel.

A5: Troubleshooting Steps for Steering Wheel Disconnection on PS4

  1. Replace the data cable connecting the controller and the steering wheel.
  2. Confirm whether the original PS4 controller is being used during operation (Note: Using pirated controllers in testing may cause disconnections).
  3. Low battery levels in the original PS4 controller may lead to disconnections.
  4. In PS4 settings, perform the following: Settings – Power Save Settings – Set the controller power-off time to “Do Not Turn Off.”
  5. On the back of the original PS4 controller, there is a reset hole. Insert a paperclip and hold for about 15 seconds. The controller will disconnect from the PS4 console. Then, use a data cable to reconnect and pair the original controller with the console before connecting it to the steering wheel.
  6. Upgrade the firmware of the original PS4 controller to the latest version on the PS4 console.
  7. After successfully linking the steering wheel to the PS4 console, the light bar on the PS4 controller should be turned off. If the light bar remains on after connecting the steering wheel, please reconnect and try again. Before reconnecting, ensure that the power of the original controller is turned off. Do not use the original controller after initializing, as it may cause disconnections.

A6: Test the steering wheel for functionality on your computer using the provided testing document. If all commands trigger correctly, proceed to the next step.

Tutorial for Testing Racing Simulator: https://tirn1zdc499.feishu.cn/docx/AkQXd8vkhoaUlKx7uV7capwAnIg

Note:

  1. Ensure you are using the original Xbox controller when connecting the steering wheel to the Xbox console.
  2. Use a data-transfer-capable cable to connect the Xbox controller to the base of the steering wheel. Try using a different data cable if necessary.
  3. If the connection is still unsuccessful, remove the batteries from the original Xbox controller. Then, without installing the batteries, connect the original Xbox controller to the steering wheel.
A7: Before entering the specified games, follow these steps:
Long-press the L3+R3 buttons on the steering wheel for 3-5 seconds to activate a special mode. This mode allows normal gameplay for the following games: Assetto Corsa, Assetto Corsa Competizione, Project CARS 2, Project CARS 3, F1 23, WRC 7, GRID, GRID Legends, The Crew Motorfest.
 
Important Note: When playing the above specified games on Xbox, press and hold the “L3” and “R3” buttons on the steering wheel for 3-5 seconds before entering the games. The steering wheel’s LED indicator will flash quickly and then return to green, indicating successful mode switching. This mode is only effective on Xbox and will exit when the steering wheel is disconnected from the Xbox.

A8: When using the PXN V10 on the computer, if the clutch and gear lever are not functioning, please press and hold the “PXN” button for 3 seconds to switch the steering wheel to D-input mode.

A9: Firstly, remove the steering wheel from the base. Then, gently press the metal pin at the connection point between the steering wheel and the base to check if it rebounds. If it rebounds, use an eraser to clean both the metal pin on the steering wheel and the metal contact surface on the base. Be careful not to rub too hard to avoid breaking the metal pin. After cleaning, realign and reinstall it (hold the steering wheel and rotate the fixing shaft counterclockwise to tighten).

A10: When using the steering wheel on the Xbox, if you experience problems with constant self-rotation, try removing the batteries from the Xbox controller and then try connecting the steering wheel to the Xbox console again. If the above doesn’t solve the problem on Xbox, or if you’re experiencing persistent auto-rotation on PC/PS4, try the following:

Firstly, remove the steering wheel from the base. Then, gently press the metal pin at the connection point between the steering wheel and the base to check if it rebounds. If it rebounds, use an eraser to clean both the metal pin on the steering wheel and the metal contact surface on the base. Be careful not to rub too hard to avoid breaking the metal pin. After cleaning, realign and reinstall it (hold the steering wheel and rotate the fixing shaft counterclockwise to tighten).

Next, download and upgrade the latest firmware for the steering wheel on your computer. After upgrading the firmware, test the steering wheel’s functions and buttons on your computer. If you encounter any abnormalities during testing, please shoot a short video demonstrating the issues on PC and send it to the email: support@e-pxn.com. If testing on the computer is normal, and the rotation stops after upgrading, but the issue persists on Xbox or PS4, please pay attention to the steps and precautions when connecting the steering wheel to Xbox and PS4.

PXN V12lite Racing Wheel - FAQS

A1: To resolve this problem, please follow the steps below:

  1. Download and install the “PXN RACING” software from the following link: https://www.e-pxn.com/sites/pxn/files/tools
  1. Open the PXN RACING software.
  1. Connect the steering wheel USB to your computer.
  1. Press and hold the power button on the steering wheel while simultaneously plugging in the power adapter to the steering wheel base. The steering wheel will automatically initiate the firmware update.
A2: For solutions, please click on the link: PXN V12 & V12lite wheel re-communication to the base

A3: Test the steering wheel for functionality on your computer using the provided testing document. If all commands trigger correctly, proceed to the next step.

Tutorial for Testing Racing Simulator: https://tirn1zdc499.feishu.cn/docx/AkQXd8vkhoaUlKx7uV7capwAnIg

Ensure you are using the original Xbox controller when connecting the steering wheel to the Xbox console. Use a data-transfer-capable cable to connect the Xbox controller to the base of the steering wheel. Try using a different data cable if necessary. If the connection is still unsuccessful, remove the batteries from the original Xbox controller. Then, without installing the batteries, connect the original Xbox controller to the steering wheel.

A4: Before entering the specified games, follow these steps:

  1. Long-press the L3+R3 buttons on the steering wheel for 3-5 seconds to activate a special mode.
  2. This mode allows normal gameplay for the following games:Assetto Corsa, Assetto Corsa Competizione, Project CARS 2, Project CARS 3, F123, WRC 7, GRID, GRID Legends, The Crew Motorfest.

Important Note: When playing the above specified games on Xbox, press and hold the “L3” and “R3” buttons on the steering wheel for 3-5 seconds before entering the games. The steering wheel’s LED indicator will flash quickly and then return to green, indicating successful mode switching. This mode is only effective on Xbox and will exit when the steering wheel is disconnected from the Xbox.

A5: When using the steering wheel on PS4/PS5, please connect the N5 encryption dongle to the controller port on the base of the steering wheel using the following steps: N5 Racing Wheel Converter (ONLY for PS4/PS5)

STEP 1, Plug the N5 Converter into the controller guidance port on the Racing Wheel.

STEP 2, Connect the racing wheel to the PS4/PS5 and press the HOME button on the wheel for activation. Please note that when using the N5 converter, please turn off the PS4/PS5 controller near the PS4/PS5 console, otherwise it will affect the verification of the N5 converter!